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Return & Replacement Policy

 

Easy Free UK Returns

We want you to be completely satisfied with your order. Therefore we offer a full 30 days from dispatch for you to return any goods to us for exchange or refund. All we ask is that any unwanted item(s) are returned to us in a fully resalable condition, with all packaging, tags etc still intact where applicable. Please see our useful table below for FREE UK returns options:

Report A Problem

If there is any problem with your order or you have a faulty item to report please contact our Customer Services Team:

Tel: +447956372369
Email: info@phchefswear.co.uk

How to Return your goods: Complete the simple paperwork enclosed with your order

  1. Complete the simple paperwork enclosed with your order
  2. Securely seal your return package with the paperwork enclosed
  3. Attach the chosen return label on the outside of the parcel. Cover the original delivery label if using the same packaging
  4. Find your nearest: Post Office
  5. We will deduct 1st postage charge if you want to return and want to refund your money in cases of your mind change after received the product or wrong item purchase by yourself.
  6. We will replace your item at our own cost or full refund your money if we send you wrong item, different color or faulty item.

Drop your return off at your nearest Post Office.


*For more information regarding returns please see our Terms And Conditions

 If choosing any other method of return, other than detailed above, the return will be at your own cost.

Returns Address: 3 Teasel Way, London, E15 3AA.